8:30 AM - 5:30 PM PST
ASAP
About the Role
Responsibilities
Manage assigned pre-litigation case load from initial case intake through settlement. Serve as the primary point of contact for clients with constant communication throughout the case updating medical treatment and responding to inquiries. Coordinate with medical providers, insurance adjusters, and lien holders to facilitate case development. Track client medical treatment, liens and case deadlines including case 2 year and government claims statute of limitations. Conduct research and obtain case evidence, insurance information, police reports and DMV records. Maintain meticulous records and notes of case activities, deadlines, and correspondence while ensuring confidentiality of sensitive information. Collaborate with the Medical Records Dept to obtain necessary medical, subrogation and billing records Draft and finalize settlement demand packages. Negotiate settlements. Qualifications
4+ years of prior experience as a personal injury case manager. Knowledge of personal injury claims and insurance processes including subrogation.
Must-Have Skills
4+ years of personal injury case management experience with demonstrated knowledge of insurance claims, subrogation processes, and litigation workflows.
Nice-to-Have
Experience negotiating settlements, managing complex multi-party cases, and familiarity with medical records coordination and lien management systems.
Tools & Tech Stack
Case management software, medical records systems, document management platforms, and standard legal/office productivity tools.