AP / AR Specialist (NetSuite)

Scope of the Role

We’re looking for a detail-oriented and experienced AP/AR Specialist to support the day-to-day accounts payable and accounts receivable operations of a fast-growing eCommerce business.

This role will take ownership of transaction processing, reconciliations, vendor and customer accounts, payment processing, and month-end close support. NetSuite will serve as the primary accounting platform, so strong hands-on experience with NetSuite is essential.

The ideal candidate is highly organised, detail-oriented, comfortable managing high transaction volumes, and able to work independently in a fast-paced remote environment.

Key Responsibilities

Accounts Payable

• Process and manage vendor invoices, bills, payments, and AP transactions in NetSuite.
• Review invoices for proper approval, coding, and supporting documentation.
• Support payment runs and ensure payments are processed accurately and on time.
• Maintain accurate and up-to-date vendor records.
• Investigate and resolve invoice discrepancies and outstanding balances.

Accounts Receivable

• Manage customer invoicing and accounts receivable transactions.
• Apply customer payments and maintain accurate customer account records.
• Monitor outstanding receivables and follow up on overdue balances.
• Assist with collections and resolve customer account discrepancies.
• Investigate and reconcile outstanding customer balances.

Reconciliations & Month-End Close

• Perform regular bank, credit card, AP, and AR reconciliations.
• Identify and resolve discrepancies in a timely manner.
• Assist with month-end close activities and account reconciliations.
• Prepare AP/AR reports and provide support for financial reporting requirements.

Cross-Functional Collaboration & Process Improvement

• Work closely with Finance, Operations, Procurement, and external vendors and customers.
• Ensure accurate and timely communication regarding invoices, payments, and account balances.
• Identify opportunities to improve AP/AR processes, increase efficiency, and strengthen data accuracy.
• Support the Finance team with ad hoc accounting and reporting tasks as needed.

Requirements

• 3+ years of hands-on AP/AR experience.
• Strong, hands-on NetSuite experience is required.
• Solid understanding of accounting principles and reconciliation processes.
• Advanced proficiency in Excel and/or Google Sheets.
• Strong attention to detail and a high level of data accuracy.
• Excellent organisational and time-management skills.
• Ability to manage high transaction volumes and multiple priorities effectively.
• Strong written and verbal communication skills.
• Ability to work independently and take ownership of responsibilities in a remote environment.
• Strong problem-solving and analytical skills.
• Experience in eCommerce, retail, or consumer goods is a plus.

Ideal Candidate

The ideal candidate is someone who is highly detail-oriented, organised, and proactive, with strong AP/AR fundamentals and the ability to confidently manage transactions and reconciliations in NetSuite. They should be comfortable working independently while collaborating closely with internal teams and external stakeholders.

• 3+ years of hands-on AP/AR experience with strong NetSuite proficiency, solid accounting principles knowledge, advanced Excel/Google Sheets skills, and demonstrated ability to manage high transaction volumes independently in a remote setting.

• eCommerce, retail, or consumer goods industry background; process improvement mindset; experience with payment platforms or collections workflows.

• NetSuite, Excel or Google Sheets, bank/credit card reconciliation tools, email and communication platforms standard to remote financial operations.