Amazon Brand Operations Assistant

Position Summary We are seeking a highly organized and detail-oriented Entry-Level Amazon Brand Operations Assistant to support our apparel brand portfolio on Amazon. This role is ideal for someone looking to gain hands-on experience in eCommerce operations, product listing management, and performance reporting. The assistant will play a key role in streamlining daily tasks, maintaining accuracy across systems, and ensuring smooth backend operations to support catalog growth and inventory health. Key Responsibilities Listing Management & Troubleshooting • Populate listing templates for new SKUs using provided keyword and content inputs • Upload and update product listings in Amazon Seller Central • Open and manage Amazon support cases related to listing errors or suppression issues (Our regular VAs do this, but the JBM should oversee and step in to help when needed) • Conduct weekly listing health checks (buy box status, suppression, BSR changes, etc.) Inventory & Forecast Support • Monitor inventory levels and days of supply across SKUs • Update replenishment and forecasting reports to prevent stockouts or overstock • Track shipment and receiving statuses for FBA/AFN inventory Pricing, Promotions & Deals • Monitor coupon status and submit coupons (Our regular VAs do this, but the JBM should oversee and step in to help when needed) • Monitor Amazon deal eligibility and deadlines; submit and edit deals under Brand Manager direction (Toggle on and off SKUs from Deals/Sales/PEDs based on DOS) • Execute price changes under Brand Manager direction Reporting • Generate daily, weekly, and monthly sales performance reports • Maintain weekly keyword and search trend reports • Perform weekly return analysis and document patterns by SKU • Assist with updating the product improvement tracker using Voice of Customer (VOC) insights • Prepare ad hoc reports as needed (Execute Return/Review Analysis, at Brand Manager’s direction) (Building Reports to provide analysis on different strategy tests) (ERP system initial uploads and keeping up to date) Product Research and Project Management • Assist BM in tracking and documenting competitor trends and keyword search volume trends • Assist BM in preparing forecasting sheets • Documenting product sample tracker and product information in Asana Qualifications • Strong attention to detail with the ability to manage repetitive tasks accurately • Proficient in Excel and/or Google Sheets (VLOOKUP, pivot tables, formulas, etc.) • Basic understanding of Amazon Seller Central is a plus (training provided) • Excellent organizational and communication skills

Entry-level candidate with strong attention to detail, proficiency in Excel/Google Sheets (VLOOKUP, pivot tables, formulas), excellent organizational and communication skills, and basic understanding of Amazon Seller Central or willingness to learn quickly.

Experience with eCommerce operations, Amazon Seller Central, inventory management systems, competitive analysis, or project management tools like Asana.

Amazon Seller Central, Excel or Google Sheets, Asana, ERP systems, and Amazon reporting/analytics dashboards.