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Senior Account Manager

Full TimeSeniorOperationsSouth Africa and EU
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Schedule

-

Start Date

ASAP

About the Role

Senior Account Manager

As a Senior Account Manager, you'll own the full performance of your assigned brand accounts - sales, advertising, growth, and the client relationship. You'll set the strategy, direct the Account Manager(s) supporting your accounts, and be the person a client actually talks to about how their business is doing. You report to a Brand Director, who checks in with you regularly on your numbers - but the plan to hit them is yours to build.

WHAT YOU'LL OWN

*Sales and advertising performance, including PPC campaign strategy and optimization

*Promotions, deals, coupons, and brand-tailored growth initiatives

*Proposing the sales forecast for your accounts - you bring the plan, your Brand Director approves it

*Day-to-day client relationship and communication, including reporting and meeting cadence

*Directing the Account Manager(s) on your accounts - reviewing their work and assigning daily priorities

WHAT SUCCESS LOOKS LIKE

*Hitting the sales forecast you set for your accounts

*Ad spend efficiency (ACOS/TACOS) on target

*Clients who trust you and stick around

*Reports that go out on time, every time

Must-Have Skills

  • You've managed Amazon Seller/Vendor Central accounts at scale - multiple brands, real ad budgets, real client relationships
  • You can build a sales forecast and defend it with data, not just report a number when asked
  • You're comfortable owning a client conversation, not just executing tasks handed to you
  • You know Amazon Advertising (Sponsored Products/Brands/Display) inside and out
  • You can direct and review someone else's work without micromanaging every step
  • You have agency or multi-account management experience

Nice-to-Have

  • Experience with Walmart or TikTok Shop account management
  • Background in a fast-growing agency or remote-first team

Tools & Tech Stack

  • Amazon Seller Central
  • Amazon Vendor Central
  • Amazon Advertising platform (Sponsored Products, Brands, Display)
  • PPC optimization tools
  • Reporting/analytics software.

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