Ecommerce Coordinator

Location: Remote Employment Type: Full-Time

About the Role

We are looking for a detail-oriented and highly organized Ecommerce Coordinator to support the day-to-day execution of ecommerce operations and digital merchandising initiatives. This role is ideal for someone who enjoys optimizing the online customer experience, coordinating product launches, analyzing website performance, and ensuring an ecommerce site is always accurate, engaging, and aligned with business objectives.

The ideal candidate is analytical, proactive, and thrives in a fast-paced ecommerce environment where attention to detail and cross-functional collaboration are essential.

Key Responsibilities

Ecommerce & Digital Merchandising

• Support the execution of ecommerce initiatives that improve conversion, customer engagement, and online revenue.
• Execute site merchandising strategies to enhance product discovery and the customer shopping experience.
• Merchandise homepage, collection pages, landing pages, and navigation to support seasonal campaigns, promotions, and new product launches.
• Maintain product sequencing and category organization based on merchandising priorities and customer demand.
• Monitor site performance and recommend merchandising improvements.

Product Launch & Content Management

• Coordinate and execute online product launches, ensuring products go live accurately and on schedule.
• Maintain high-quality product detail pages with accurate content, imagery, pricing, and product information.
• Collaborate with cross-functional teams to ensure all product assets and information are complete before launch.
• Perform regular quality assurance checks across products, promotions, pricing, and website content.
• Ensure site content remains accurate, up to date, and aligned with brand standards.

Analytics & Reporting

• Prepare recurring ecommerce reports and dashboards tracking key website and business metrics.
• Analyze website traffic, conversion rates, customer engagement, and product performance to identify optimization opportunities.
• Conduct competitive research and monitor ecommerce trends and merchandising best practices.
• Present actionable insights to support business decisions.

Ecommerce Operations

• Maintain processes for ongoing site audits, quality assurance, and website maintenance.
• Execute promotional updates, content changes, and merchandising requests with a high level of accuracy.
• Support cross-functional ecommerce projects and operational improvements.
• Identify opportunities to streamline workflows through automation and process optimization.

# Qualifications

Required

• Bachelor's degree.
• Minimum 2 years of experience in Ecommerce, Site Merchandising, Digital Merchandising, or Ecommerce Operations.
• Strong analytical and problem-solving skills.
• Excellent attention to detail and organizational skills.
• Advanced proficiency in:

• Microsoft Excel
• Microsoft PowerPoint
• Google Workspace
• Excellent written and verbal communication skills.
• Ability to manage multiple projects in a fast-paced environment.

Preferred

• Experience working with Shopify or another ecommerce platform.
• Experience in luxury retail or premium consumer brands.
• Knowledge of ecommerce merchandising best practices.
• Familiarity with ecommerce analytics and reporting tools.
• Understanding of customer behavior and digital merchandising strategies.

Deal Breakers

Candidates will not be considered if they:

• Do not have a Bachelor's degree.
• Have fewer than 2 years of relevant ecommerce or digital merchandising experience.
• Lack experience with ecommerce operations or website merchandising.
• Are unable to manage multiple priorities in a fast-paced environment.
• Have limited analytical skills or experience working with Excel.

• Bachelor's degree.
• 2+ years of Ecommerce, Site Merchandising, Digital Merchandising, or Ecommerce Operations experience.
• Strong analytical mindset with the ability to interpret data and identify opportunities.
• Excellent organizational skills and attention to detail.
• Advanced Excel skills.
• Experience using PowerPoint and Google Workspace.
• Ability to work independently while collaborating across multiple departments.

• Shopify experience.
• Experience with other ecommerce platforms.
• Luxury retail or premium consumer brand experience.
• Knowledge of ecommerce analytics and reporting tools.
• Experience with website merchandising and customer journey optimization.
• Understanding of consumer behavior and conversion optimization.

• Shopify (preferred) or another ecommerce platform
• Microsoft Excel
• Microsoft PowerPoint
• Google Workspace
• Ecommerce analytics and reporting tools