Global B2B Account Administrator

Position Overview

We are seeking a highly organized and detail-oriented Global B2B Account Administrator to support the day-to-day operations of our wholesale business across Luxury, Specialty Retail, and QVC channels. This role will work closely with the Global Senior B2B Manager to ensure seamless account operations, retailer communications, product setup, order management, and cross-functional coordination. The ideal candidate thrives in a fast-paced environment and has experience supporting wholesale accounts within consumer products, home goods, or lifestyle brands.

Key Responsibilities

• Support the daily operations of Luxury, Specialty Retail, and QVC wholesale accounts.
• Coordinate product setup, item creation, retailer onboarding, and account maintenance.
• Manage product content, pricing, images, and digital assets across retailer portals.

Serve as a liaison between buyers, account managers, and internal cross-functional teams.

• Coordinate product samples for buyer meetings, launches, and promotional initiatives.
• Support wholesale order management, logistics, and fulfillment activities.
• Track sales performance and assist with reporting, account analysis, and operational projects.
• Partner with Creative and Merchandising teams to support retail marketing materials and visual merchandising.
• Assist with corporate gifting, bulk orders, and international wholesale initiatives.
• Participate in sales meetings, track action items, and ensure timely execution of deliverables.

Qualifications & Skills

• 3+ years of experience supporting B2B wholesale accounts.
• Experience working with Luxury, Specialty Retail, QVC, or major retail partners is highly preferred.
• Strong organizational skills with exceptional attention to detail.
• Experience managing retailer portals, product setup, digital assets, and wholesale operations.
• Excellent communication and relationship management skills.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Experience with Google Workspace, Slack, Airtable, and similar collaboration tools.
• Familiarity with wholesale order management systems and retailer platforms.
• Bachelor's degree preferred or equivalent professional experience.
• Availability to work with overlap during Pacific Standard Time (PST) business hours.

Preferred Background Candidates from cookware, kitchenware, home goods, housewares, consumer products, lifestyle, or luxury brands with experience supporting wholesale retail partnerships are highly encouraged to apply.

• 3+ years of B2B wholesale experience in cookware, kitchenware, or home goods with proven ability to manage wholesale relationships and major retailer accounts (Target, Walmart, Costco, Nordstrom), plus strong organizational skills and attention to detail.

• International market exposure, familiarity with corporate gifting and bulk order channels, experience with product syndication and asset management across multiple retail platforms, and background in TV flash sales or off-price channels.

• Slack, Google Suite, Airtable or similar project management and asset management platforms, and proficiency with wholesale order and quote management systems.