Social Commerce & Creator Partnerships Specialist

Role Overview

We are looking for a Social Commerce & Creator Partnerships Specialist to help grow our creator ecosystem and organic social channels. This is a hands-on execution role for someone with 2–4 years of experience in a DTC or e-commerce brand who enjoys building relationships with creators and supporting social commerce initiatives.

The ideal candidate has practical experience managing creator outreach, affiliate programs, TikTok Shop, and community engagement while working independently in a fast-paced environment. This role focuses on execution rather than strategy and offers the opportunity to grow into greater ownership of the social commerce channel over time.

Key Responsibilities Manage Instagram creator partnerships and affiliate programs, including creator outreach, onboarding, relationship management, and campaign coordination. Recruit and engage creators and ambassadors to support brand awareness and sales initiatives. Coordinate product gifting, affiliate links, discount codes, and creator communications. Manage and engage brand communities across Facebook and Reddit. Oversee Pinterest content publishing, organization, and optimization to support organic growth. Maintain and organize the company's UGC library and ambassador program. Coordinate with the external TikTok Shop agency to support campaign execution and performance reporting. Track creator activities, maintain partnership databases, and prepare campaign reports. Use AI tools to improve productivity, communication, content organization, and workflow efficiency. Work independently while collaborating closely with marketing and e-commerce teams. Key Qualifications 2–4 years of experience in influencer marketing, creator partnerships, affiliate marketing, social commerce, or e-commerce. Experience working for a DTC (Direct-to-Consumer) or e-commerce brand. Hands-on experience managing creator outreach and affiliate programs. Experience working with TikTok Shop. Experience coordinating with external agencies or creator partners. Strong communication and relationship-building skills. Highly organized with excellent project management abilities. Comfortable working independently with minimal supervision. Experience using AI tools (ChatGPT, Claude, Gemini, or similar) as part of daily workflows. Familiarity with Google Workspace, spreadsheets, and project management tools. Must-Have Requirements ✅ 2–4 years of experience in influencer marketing, social commerce, creator partnerships, or affiliate marketing. ✅ Experience working for a DTC or e-commerce brand. ✅ Hands-on experience with Instagram creator partnerships and affiliate program management. ✅ Experience using TikTok Shop. ✅ Experience coordinating with external agencies. ✅ Strong organizational and communication skills. ✅ Ability to work independently and manage multiple projects simultaneously. ✅ Comfortable using AI tools to increase efficiency and productivity. ✅ Available to work full-time during PST business hours.

• 4–7 years of hands-on influencer marketing, creator partnerships, or social commerce experience with demonstrable TikTok Shop creator affiliate recruitment, activation, and campaign management expertise, based in or aligned with PST working hours.

• Experience building creator programmes on Instagram, managing UGC and paid partnerships, familiarity with emerging social commerce trends, and exposure to home, lifestyle, wellness, or sustainability brand communities.

• TikTok Shop, Instagram, Shopify or Amazon e-commerce platforms, creator management and tracking systems, affiliate software, and performance analytics dashboards.