Business Development Representative - Outbound Sales

As a Business Development Representative (BDR), you'll be on the front lines, identifying, engaging, and making initial connections with e-commerce businesses ready to unlock significant growth through SMS. You'll be a vital ambassador for the brand, product, and company, playing a direct role in continued success.

Your day-to-day will involve building targeted account lists, sparking new opportunities through thoughtful and creative outreach, and ensuring a smooth hand-off to Account Executives once you've qualified the prospect.

Prospecting & Opportunity Generation

• Identify and qualify e-commerce brands that align with the ideal customer profile and demonstrate a strong potential for growth through SMS marketing.
• Consistently achieve and exceed your targets for generating qualified new business opportunities.
• Skillfully utilize a range of tools and technologies to research, identify, and connect with potential customers. You'll be encouraged to think creatively and resourcefully in your outreach efforts.
• Professionally represent the product, brand, and company in every interaction, clearly and concisely articulating how the solution can help ecommerce businesses thrive.

Pipeline & Relationship Management

• Maintain exceptional standards for timeliness, responsiveness, and diligent follow-up with prospects.
• Accurately manage your activities and pipeline within Salesforce CRM, ensuring all sales data is consistently updated.
• Build foundational relationships with prospective customers, setting the stage for their future success. You'll work closely with Account Executives to collaboratively nurture these early-stage opportunities.
• Continuously learn about customers' marketing strategies, technology landscape, and broader business objectives.

Collaboration & Process Improvement

• Collaborate with members of the Go-to-Market (GTM) team to contribute to the refinement of the sales process.
• AI-Driven Sales Execution
• AI-Enhanced Personalization
• Leverage AI tools to analyze prospect data (e.g., LinkedIn activity, earnings reports, or tech stack changes) to craft hyper-personalized outreach at scale, moving beyond generic templates to drive higher response rates.
• Workflow Automation & Optimization
• Utilize AI-powered sales tools to automate administrative tasks—such as CRM data entry, meeting summarization, and lead prioritization—freeing up more time for high-value strategic research and live prospect engagement.

• 1+ year of B2B sales development experience, preferably in a SaaS, marketing technology, or a related domain.
• Experience with a variety of sales tools such as Salesforce, Outreach, Sales Navigator, or Gong.
• You possess a natural ability to build rapport and make initial connections with people.
• You pay close attention to details and approach tasks in an organized and solution-oriented way.
• You're developing your ability to prioritize tasks and think strategically about engaging with different businesses.
• You're eager to learn how to create value for customers and understand their business goals.
• You're motivated to meet and exceed expectations and have a genuine desire to learn and grow in a sales role.
• An interest in or basic understanding of e-commerce is a plus.

• Interest in or basic understanding of ecommerce.
• Experience with AI-powered sales tools for personalization and automation.
• Familiarity with sales process optimization.

• Salesforce CRM
• Outreach
• LinkedIn Sales Navigator
• Gong or similar sales intelligence and engagement platforms