Operations & People Coordinator

Role : Operations & People Coordinator

Description:

A fast-growing multi-location hospitality and consumer products business is seeking a detail-oriented Operations & People Coordinator to provide administrative, HR, payroll, recruitment, and operational support across multiple business functions.

This role places a strong emphasis on candidate screening and early-stage interviewing, requiring someone who can quickly understand the company culture, hiring needs, and role expectations, and confidently assess candidate fit through structured initial interviews.

The ideal candidate will act as a key operational and people partner across the business, ensuring hiring pipelines are managed effectively, processes are streamlined, and day-to-day operations run smoothly across multiple locations.

Job Type:

Part-Time (15 hours per week to start, with potential to grow into a full-time role)

Work Hours:

Flexible within U.S. business hours

Job Overview We are looking for a highly organized and proactive Operations & People Coordinator to support our growing team across recruitment (with a strong focus on screening interviews), onboarding, payroll administration, employee records management, and general business operations. This role requires someone who is detail-oriented, trustworthy, and confident in conducting structured initial candidate interviews. The successful candidate will need to quickly understand the company’s culture, hiring standards, and role requirements to ensure only high-quality candidates progress through the pipeline. The role also involves managing sensitive information, coordinating across multiple departments, and supporting operational efficiency as the business scales.

Responsibilities:

People Operations & HR:

● Manage candidate pipelines and hiring workflows

● Post job advertisements and coordinate recruitment activities

● Conduct initial screening interviews and assess candidate fit based on role requirements and company culture

● Develop a strong understanding of hiring needs, role expectations, and cultural alignment criteria

● Ask structured screening questions and provide clear candidate evaluations

● Schedule and coordinate interviews

● Assist with candidate communications throughout the hiring process

● Support onboarding and offboarding processes

● Prepare and distribute offer letters and onboarding documentation

● Maintain employee records and personnel files

● Track compliance-related documentation and certifications

● Follow up with employees regarding missing documents and requirements

● Coordinate offboarding activities and equipment/access returns

Payroll Administration:

● Support bi-weekly payroll processing

● Collect and organize timesheet information from multiple systems

● Verify payroll data for accuracy before submission

● Assist with overtime, tips, and payroll adjustments

● Maintain payroll reporting documentation

● Perform quality control checks to ensure payroll accuracy

● Support payroll administration through payroll and workforce management systems

Operations & Administrative Support:

● Manage inbound emails and administrative requests

● Organize and maintain operational documentation

● Assist with reporting and data management

● Track tasks and workflows within project management systems

● Support cross-functional administrative projects

● Coordinate communication between team members and departments

● Assist with operational process improvements as the company scales

Growth & Marketing Support:

● Assist with creator and influencer outreach initiatives

● Support creator relationship management activities

● Coordinate communications with external partners when required

● Assist with various growth and marketing-related administrative tasks

Requirements:

Must-Have::

● Previous experience in administrative, operations, HR, recruiting, or people coordination roles

● Experience conducting or supporting initial candidate screening interviews (strong advantage / core requirement)

● Strong understanding of how to assess candidate fit (culture + role alignment) ● Strong organizational and time management skills

● Excellent attention to detail and accuracy

● Experience managing confidential information

● Strong written and verbal English communication skills

● Ability to work independently and manage multiple priorities

● Comfortable working with spreadsheets, reports, and operational data

● Strong numerical aptitude and confidence working with payroll-related information

● Experience using project management or task management platforms

● Reliable internet connection and home office setup

Nice-to-Have:

● Experience supporting payroll administration

● Experience with payroll, scheduling, workforce management, or HR systems

● Experience within hospitality, restaurant, café, retail, consumer products, or multi-location businesses

● Recruitment coordination or talent acquisition experience

● Experience conducting structured candidate interviews as part of a hiring process

● Experience supporting remote teams

● Exposure to influencer, affiliate, or creator management programs

• Previous experience in administrative, operations, HR, recruiting, or people coordination roles with proven ability to conduct or support initial candidate screening interviews, strong organizational skills, excellent attention to detail, and proficiency with spreadsheets and payroll data.

• Payroll administration support, experience with HR/payroll/workforce management systems, background in hospitality or multi-location businesses, recruitment coordination, structured interview experience, and familiarity with influencer or creator management.

• Project management or task management platforms, spreadsheet software, payroll and workforce management systems, email communication tools, and operational documentation systems.