Amazon Manager

Amazon Manager Department: Marketing Location: Remote – Canada Type: Full-time About the Company We're a fast-growing indie haircare brand creating high-performing, fun, and easy-to-use products for every hair type. Born behind the stylist chair, we're loved by artists and consumers alike. We believe in the power of self-expression through hair, and we're passionate about community, creativity, and empowering individuals to feel their best. About the Role We're looking for a seasoned Amazon expert to take the lead on our Amazon channel across the US and Canadian marketplaces, while supporting our expansion into European markets. This is both a strategic and hands-on role: you'll own the day-to-day operations of a well-established Amazon business — managing listings, ad campaigns, inventory, and performance — while helping shape the strategy that takes it to the next level. Our current Amazon Marketplace Manager will be going on maternity leave, and we're looking for someone ready to step up and lead the channel during that time, then continue growing within the team upon her return. If you're energized by owning a channel, getting into the details, and seeing your work directly impact revenue, this role is for you. What You'll Do Amazon Channel Strategy & Revenue Growth Own and drive the overall Amazon channel strategy across Canada and the US, with a clear focus on sales, revenue, and profitability targets Develop and execute growth strategies to increase market share, improve conversion rates, and maximize revenue Monitor channel health and proactively identify opportunities to improve performance, reduce costs, and strengthen competitive positioning Conduct regular competitor analysis and market research to spot trends and adjust strategy accordingly Listings & Content Optimization Audit, optimize, and maintain product listings across catalogs: titles, bullets, descriptions, A+ content, and brand storefronts Create compelling product content optimized for both search visibility and conversion Apply SEO best practices and keyword strategy to maximize organic discoverability across all active marketplaces Partner with the creative team to ensure content meets Amazon requirements while staying on-brand PPC & Advertising Management Manage and optimize Amazon advertising campaigns: Sponsored Products, Sponsored Brands, Sponsored Display, and DSP Own advertising budgets and ACoS/TACoS targets, continuously testing bids, budgets, targeting, and campaign structure Identify emerging Amazon ad formats and opportunities to test and scale European Marketplace Expansion Support expansion into European Amazon marketplaces by managing agency partners, coordinating listing setup, and monitoring campaign activation Oversee the setup and launch of ad campaigns across new EU marketplaces, ensuring alignment with North American strategy and brand standards Establish performance benchmarks and build reporting frameworks to track launch progress and agency performance Inventory & Operations Monitor inventory levels across US and Canadian FBA operations, track sell-through rates, and collaborate with the ops team to ensure optimal stock availability Proactively flag and prevent out-of-stock situations, excess inventory, and stranded listings Coordinate with operations and logistics to support inventory planning for new EU marketplace launches Analytics & Reporting Build and maintain regular performance reporting across sales, traffic, conversion, advertising, and revenue growth Present performance findings and strategic recommendations to internal stakeholders Cross-Functional & Partner Collaboration Work closely with internal teams (operations, customer experience, creative) to align the Amazon channel with broader business objectives Manage external Amazon agencies and partners Stay current with Amazon trends, policy changes, and best practices Must-Haves 5+ years of hands-on experience managing and scaling a multi-million dollar Amazon business, with strong fluency in both Vendor Central and Seller Central (FBA) Deep understanding of e-commerce brand management across the full funnel — advertising, listing optimization, SEO, content, and demand planning Proven track record managing Amazon PPC campaigns at scale, with measurable impact on revenue, ACoS, and growth Superior analytical skills — comfortable pulling insights from Seller Central, Vendor Central, and third-party tools; strong Excel and retail math fundamentals Experience with Amazon tools such as Helium 10, SellerApp, DataRova, or similar Strategic thinker who is equally comfortable executing — sets direction and gets into the weeds when needed Highly organized; manages competing priorities and makes sound decisions independently in a fast-paced environment Clear, confident communicator who can translate Amazon performance data into business-level insights for non-Amazon stakeholders Nice-to-Haves Background in a B2C consumer brand environment Experience working with or managing external Amazon agencies or specialist partners Prior experience launching or operating on European Amazon marketplaces Experience in beauty, haircare, or personal care categories

• 5+ years hands-on managing multi-million dollar Amazon businesses across Vendor Central and Seller Central (FBA), with proven expertise in PPC campaign management, listing optimization, SEO, and e-commerce analytics using tools like Helium 10 or SellerApp.

• B2C consumer brand background, experience managing external Amazon agencies or partners, prior European marketplace launches, and beauty or personal care category expertise.

• Amazon Seller Central and Vendor Central, Helium 10, SellerApp or DataRova, Excel, and familiarity with Amazon advertising platforms (Sponsored Products, Sponsored Brands, Sponsored Display, DSP).