Email Marketing Strategist

About Us We are a fully remote email marketing agency headquartered in Los Angeles, partnering with fast-growing, household-name e-commerce brands. We’re looking for an exceptional A-player Senior Email Strategist to elevate our client work, deepen our strategic impact, and contribute meaningfully to the next stage of our company’s growth.

Our Beliefs: Excellence First: We uphold the highest standards and work only with A-players—people who care deeply, take pride in their craft, and always push to deliver the best possible work Work Hard, Play Hard: We value our team as our greatest asset. Agency life can be demanding, which is why we offer:

Culture of HEART: Our values guide every decision: Honesty, Excellence, Attitude, Results, and Trustworthiness. We live by them—not just write them on a wall.

Empowerment & Responsibility: With freedom comes responsibility. We rely on self-driven people who take ownership, communicate clearly, and care deeply about clients, teammates, and the work they produce. If this resonates with you—and you also enjoy a good coconut or piña colada at sunset (not required, but encouraged)—you may have found your tribe.

Who We’re Looking For We’re looking for a top-tier expert in e-commerce lifecycle marketing—someone who can confidently lead strategy for high-profile brands, think critically, and use data to drive meaningful revenue growth. The ideal candidate is someone who:

1. Is deeply experienced in e-commerce retention marketing
2. Excels at structuring comprehensive email programs
3. Thinks strategically and communicates with clarity

1. Is compassionate, kind, and humble

1. Has extremely strong attention to detail
2. Thrives in a fast-moving remote agency environment
3. Loves owning strategy and client relationships

Think: the LeBron James or Serena Williams of email. Not “good”—exceptional.

The Role As the Senior Email Strategist, you will own strategy development, execution oversight, and client communication for multiple fast-growing e-commerce brands. Your focus will be purely on strategic excellence, performance, and client success—working together with a Project Manager focused on the project management tasks.

Key Responsibilities

Strategic Planning & Execution

• Develop high-impact email and lifecycle marketing strategies aligned with client goals
• Own segmentation, automation architecture, and campaign planning
• Create detailed content calendars and strategic direction (copy/design executed by our team)
• Lead A/B testing strategy and implement optimizations
• Bring forward world-class ideas based on industry trends and performance insights

Data Analysis & Reporting

• Track and analyze email performance, revenue attribution, and ROI
• Build data-driven insights and clear next steps for weekly & monthly reporting
• Proactively identify opportunities for growth, retention improvements, and increased LTV

Client Relationship Management

• Serve as the primary strategist and expert partner for 5–8 clients
• Communicate progress, insights, and strategic recommendations
• Conduct client calls, answer questions, and maintain trusted relationships
• Identify upsell opportunities when relevant

Project Management & Execution Oversight

• Work closely with designers, copywriters, and implementation specialists
• Ensure deliverables meet strategic goals and deadlines
• Collaborate with PMs to maintain smooth workflow and efficient execution

Success in This Role Looks Like

• Client Retention: Maintaining <5% churn per quarter
• Client Load: Successfully owning strategy for 5–8 clients at a time
• ROI: Ensuring clients achieve a minimum 5x ROI
• Strategic Excellence: Proactively leading clients with strong insights, ideas, and data-driven recommendations

Who Will Thrive Here

• Resilient and adaptable, thriving in a dynamic agency environment
• Deeply detail-oriented, with exceptional quality control
• Creative + analytical in equal measure
• Emotionally intelligent, strong communicator, and client-facing
• Highly organized, able to juggle multiple accounts
• Familiar with Klaviyo and similar ESPs
• Strong understanding of deliverability, best practices, and CAN-SPAM
• Preferred: Background in e-commerce, lifecycle marketing, and agency workflows

• 5+ years of experience in Lifecycle & Email Marketing
• Klaviyo Experience

• E-commerce
• Agency workflows

• Klayvio