About the Role
Position Summary The Manager of Operations is a highly hands-on operator responsible for ensuring PropelBeauty clients have the right products in the right place at the right time. This role manages day-to-day supply and material planning, purchasing execution, vendor coordination, data accuracy, invoicing workflows, and alignment with logistics and fulfillment teams. A central accountability of this position is maintaining inventory and safety stock targets while managing financial exposure. This role oversees purchasing and invoicing processes from internal review through executive approval and maintains the integrity of key operational data, including item master records, BOMs, and product costs. This role requires strong analytical ability and comfort building and maintaining Excel-based planning and financial models. The ideal candidate combines solid supply planning fundamentals with strong ownership, attention to detail, and the ability to operate in capacity-constrained environments.
Key Responsibilities Operational Accountability Maintain inventory and safety stock targets while balancing product availability and inventory risk.
Facilitate regular cross-functional check-ins to align on priorities, risks, and constraints.
Supply & Material Planning Manage end-to-end supply and material planning to support on-time, in-full product availability across channels.
Translate demand forecasts into supply plans and production schedules for components and finished goods.
Build and maintain Excel-based models to forecast supply, assess capacity, and analyze inventory positions.
Monitor safety stock targets and adjust plans as demand or capacity shifts.
Track packaging and artwork transitions to manage inventory exposure and avoid stockouts or excess.
Coordinate with Product Development and Marketing on launch timing and readiness.
Purchasing, Invoicing & Financial Oversight Manage purchasing activities to ensure alignment with supply plans, budgets, and lead-time requirements.
Review purchase orders prior to executive approval and ensure accuracy and completeness.
Oversee invoicing workflow, ensuring timely and accurate processing and coordination with Finance.
Track PO and invoice performance, pricing accuracy, and OTIF delivery.
Monitor budgets for contract manufacturing, components, and samples, flagging risks and variances.
Support end-of-month close by validating operational data, cost inputs, invoicing records, and inventory valuation.
Vendor & Supplier Management Manage day-to-day communication with contract manufacturers and packaging suppliers.
Participate in regular supplier calls to track status, risks, and next steps.
Monitor and flag capacity constraints in alignment with demand plans.
Data Governance & System Accuracy Maintain accuracy of operational data including item master, BOMs, costs, and supplier records.
Ensure system inputs support planning, forecasting, and reporting needs.
Partner with Finance to support accurate reporting, costing, and inventory valuation.
Validate new SKU setup, BOM changes, packaging updates, and system revisions.
Logistics & Fulfillment Coordination Coordinate with logistics and fulfillment teams to align supply plans with warehousing and shipping requirements.
Anticipate downstream impacts of supply or capacity changes and support mitigation actions.
Maintain coordination across planning, procurement, invoicing, logistics, and customer service.
Qualifications & Experience Bachelor’s degree in Supply Chain, Business Administration, or related field.
8+ years of experience in supply chain or operations with strong hands-on execution focus.
Advanced Excel skills supporting planning, forecasting, and financial analysis.
Experience working with ERP or planning systems preferred but not required.
Demonstrated experience in supplier coordination, capacity planning, and cost management.
Strong analytical and problem-solving capability in fast-moving environments.
Clear communicator with ability to work cross-functionally.